CONTACT US
We would love to hear from you. Whether you have a question about an order, need help with sizing, want to place a custom order, or just want to know more about our work — we are here to help.
Get in Touch
The easiest and fastest way to reach us is via WhatsApp. We typically respond within a few hours during business hours.
Business Hours
Monday to Saturday — 10:00 AM to 8:00 PM (PKT)
We are closed on Sundays and public holidays. Messages received outside business hours will be answered the next working day.
Custom Orders
Interested in a pair made just for you? We specialize in fully customized handcrafted shoes. Reach out to us on WhatsApp or Instagram with your idea and we will guide you through the entire process from design to delivery.
Order Queries
If you have a question about an existing order, please have your order number ready when you contact us. This helps us assist you faster.
Returns and Exchanges
For return or exchange requests, please review our Return & Exchange Policy before reaching out. When contacting us, include your order number, photos of the issue, and your preferred resolution.
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We are a small team that puts a lot of heart into every pair we make. Your satisfaction means everything to us and we will always do our best to make things right.